Passwords can be easily compromised. Multifactor Authentication provides a higher level of security beyond just your username and password. It helps confirm your identity and ensures you are the person trying to sign in. When signing in, you'll receive a verification code via text message. Once you receive the code, enter the code on the verification page and you'll be able to access your account.
During account setup
When you’re setting up your account online or on the myCricket app, you’ll receive a verification code via text.Once you receive it, enter the code when prompted and complete the steps to finish setting up your account.
During new sign-in
We’ll send a one-time verification code to your Cricket Wireless number whenever you clear your browser cookies, sign in from a new browser or device, sign in with a different ID, or reset your password. You can select “Don’t ask again” to remove this additional verification for future sign-ins.FAQs
When you first create your account, and any time you sign into your account from a new browser or device, we’ll send you a verification code via text to enter on the sign-in screen. You can select “Don’t ask again” to remove this additional verification for future sign-ins.
It can take up to 10 minutes to receive the code. If you don't receive your verification code, try these options:
- Click resend code
- If that doesn’t work, double-check your phone number entry
- Restart your device
- Enable text message alerts
